Terms and Conditions for Scales & Shores

Welcome to Scales & Shores. These Terms and Conditions govern your use of our online platform and the services provided by Scales & Shores, including guided wildlife tours, educational excursions, bespoke eco-friendly travel packages, photography workshops, and sustainable accommodation bookings. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using any part of our site or services, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access our site or use any services.

2. Services Provided

• Guided Wildlife Tours: Our tours focus on reptilian habitats, offering unique opportunities for observation and education. Participants must adhere to all safety guidelines and instructions from our guides.
• Educational Excursions: We provide in-depth information on reptile conservation and local ecosystems. These programs are designed for educational purposes and promote responsible interaction with wildlife.
• Bespoke Eco-Friendly Travel Packages: Customized travel itineraries designed with sustainability in mind. All bookings are subject to availability and specific supplier terms.
• Photography Workshops: Specialized workshops for wildlife enthusiasts. Participants are responsible for their own equipment and the ethical conduct of photography as instructed.
• Sustainable Accommodation Bookings: We facilitate bookings with eco-conscious accommodations. Specific terms and conditions of the accommodation provider will apply.

3. User Responsibilities

• Users must provide accurate and complete information when booking or registering for services.
• Users are responsible for their own safety and property during our tours and workshops, and must follow all instructions given by Scales & Shores staff, guides, or partners.
• Respect for wildlife and the environment is paramount. Any action deemed detrimental to the ecosystem or wildlife will result in immediate removal from the activity without refund.
• International participants are responsible for ensuring they have all necessary travel documents, visas, and health insurance.

4. Booking and Payment

• All bookings are subject to availability and confirmation.
• Payment for services must be made in full as specified at the time of booking. Failure to do so may result in cancellation of your reservation.
• Specific cancellation and refund policies apply to each service and will be clearly communicated during the booking process.

5. Intellectual Property

All content on this site, including text, graphics, logos, images, and service marks, is the property of Scales & Shores or its content suppliers and protected by international copyright laws. Unauthorized use of any materials found on this site is prohibited.

6. Limitation of Liability

Scales & Shores and its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

7. Indemnification

You agree to defend, indemnify and hold harmless Scales & Shores and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) content posted on the Service.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

10. Contact Information

If you have any questions about these Terms, please contact us at: